Suncorp Insurance Reviews

Insurance Company Description: Suncorp has established itself as the largest insurance group in Australia and it has achieved great success in the area of general insurance as it offers a wide range of outstanding personal and commercial insurance brands. Some of the brands under Suncorp which have gained considerable popularity in offering innovations in the insurance field are AAMI, GIO, Vero, Apia and Shannons. Suncorp has turned into the biggest brand which deals with compulsory third party insurance. This insurance firm services at least 570,000 customers in New Zealand and Australia and has at least 1100 employees.

Covers: There are wide number of insurance covers offered by Suncorp which are in the area of home insurance, car insurance, CTP insurance, boat insurance, content insurance, travel insurance, motorcycle insurance, life insurance, business insurance, transit and storage insurance.

Cons: Major part of the complaints against Suncorp is the fact that the promises made by the staff are not fulfilled which includes approval of the claims, etc. The staff is also not punctual in returning phone calls which makes the client agitated as they do not understand how their claim is proceeding and how long will it take for the claim amount to reach them. Several investigations are conducted before a claim is processed and the intense investigation part is not liked by the people and they feel like the investigation process makes them feel that they are criminals. Also, the premium offered by them increases every year without prior notification.

Note: Views expressed in this review are not the opinion of Insurance Pick. It is a summary of multiple reviews collected from community-review websites posted by consumers. Please read our Disclaimer for more information.