Insurance Company Description: The Real Insurance was set up in Australia in the year 1999. This is a part of the Hollard Group of Companies which has offices in the UK, United States, South Africa, Australia and the South East Asia. It is known to have six million policyholders all over the world and offers a diverse range of services and products to the customers. Real Insurance is greatly appreciated amongst customers for having the right entrepreneurial spirit and innovation. The staff is extremely professional and is proud to service thousands of customers daily. Real Insurance is also known for offering one of the shortest Product Disclosure Statements as they do not believe in confusing the customers with jargons.
Covers: Some of the types of insurance policies offered by Real Insurance include home insurance, travel insurance, bicycle insurance, life insurance, income insurance and pet insurance.
Most of the customers like the prompt way in which Real Insurance works as they offer instantaneous quotes to the customers through the company website and they also offer information of comparing their quotes with that of other companies. You will be surprised to learn that once you are happy with the quotes you can dial the hotline number and you can sign up for your policy in not more than ten minutes which is simply a great time saver for the clients.
Real Insurance offers a very basic and simple procedure for getting a policy.
The staff of Real Insurance is indeed very friendly and offers the right information to client queries. Many a times, customers have confirmed that Real Insurance approves claims in just a week and the whole process is carried out in a quick manner.
In case of damages, Real Insurance makes sure that the repairers get in touch with you the same day and they will offer you their opinion regarding the whole damage and repair.
Cons: As Real Insurance is a huge company, customers complain that they have to wait for a long time in order to get through in the customer line. There have been no upgrades in order to make sure that the clients are serviced in a faster manner by the customer care.
Overall: All said and done, it would be a wise decision to join Real Insurance as it is mostly professional in its work. The rates are definitely economical in Real Insurance and the procedure for signing up is really easy. However, it would be good to be well-versed with the Terms and Conditions of the policy so that you do not regret later on.
Note: Views expressed in this review are not the opinion of Insurance Pick. It is a summary of multiple reviews collected from community-review websites posted by consumers. Please read our Disclaimer for more information.