Insurance Company Description: NRMA insurance has been a major source of insurance provider in NSW, ACT and Tasmania. It has been working in these parts for several decades now and with their large variety of insurance products and services and their huge role played in supporting the community programs, NRMA has slowly turned into a principal insurance company in Australia. Due to their expertise which we have gathered over the years, NRMA insurance is able to create products which certainly suit the customers’ needs and requirements. The company offers the right advice in choosing the cover which will be the best for you in the long run. NRMA insurance also works in a way by which it helps their customers understand insurance and they believe that the common man should be explained about insurance in simple terms and not with complex terminologies or jargons.
Covers: NRMA insurance offers policies in a number of sectors such as car insurance, motorcycle insurance, home insurance, business insurance, travel insurance, boat insurance and caravan insurance.
NRMA insurance is an Australian firm which has gathered amazing experience and their staff base include more than 16000 people which are certainly a huge number and thus, this assures you that your claim is in good hands and that it will be processed in a real quick manner compared to other companies.
Customers are happy with the customer service provided by NRMA as the staff is professional, informative and polite which makes it easier for the customers to converse with them. One of the unique features offered by NRMA is that they offer roadside assistance. In case, your car suddenly loses its life in the middle of the highway, then you need not have to worry as they will ensure that tow trucks are sent easily to the location.
Most of the customers confirm that the claims are processed quite quickly and that car repairs also take place at a faster rate. NRMA also makes sure that they provide a hired car while the customer’s car is in repair.
NRMA has become one of the largest insurance firms in Australia and thus, there are many complaints against them as the services are delayed during holiday season which is a great cause of concern for the clients. Although in all, NRMA offers policies at modest rates, yet for certain policies the price can be a little more than that offered by other companies.
In case of car damages or home damages, NRMA will only approve claims that were above the excess.
Overall: NRMA has acquired the status of being a very trustworthy insurance organization and ninety percent of the clients are happy with them for their outstanding products and service.
Note: Views expressed in this review are not the opinion of Insurance Pick. It is a summary of multiple reviews collected from community-review websites posted by consumers. Please read our Disclaimer for more information.