Insurance Company Description: NIB Health Insurance has become a leading brand of health insurance provider in Australia and has firmly established itself in the insurance market in this nation over the last fifty years or so. NIB Health Insurance makes sure that it offers reliable and affordable medical covers and health insurance to more than a million people all over Australia and it was one of the first Australian health funds that were demutualised and was also put out on the Australian Securities Exchange. NIB’s vision is to help Australians during their healthcare needs when money is scarce. NIB offers Australia’s swiftest growing health funds and offers a diverse range of health covers to the customers.
Covers: NIB is known for offering insurance coverage to the customers in the arena of health insurance, travel insurance and life insurance.
Pros: Most of the customers are of the view that NIB is easy to deal with and they have a thorough understanding of their stand on the entire claim process. The policies are quite inexpensive and if you pay your premiums on time, the extras which come along with it are promising as well. NIB offers reliable services to its customers and has become a very trusted and popular health provider of Australia.
NIB health insurance has achieved its unique range of popularity because it is very economical and can be afforded by all. Some of the basic insurance covers which have been offered by NIB starts at just $12 a week which is a really affordable range even for the not-so-wealthy people. Such coverage’s do include covers for hospital, dental, ambulance, optical and physio covers. More than 400 hospitals accept NIB health insurance which is a great money saver in times of healthcare assistance. NIB also offers its customers 30-day money back guarantee policy which clearly portrays to the clients that there are no risks involved in buying a NIB policy.
Cons: One of the frequent complaints that have been received against NIB is that it is difficult to get in touch with the customer service line and most of the customers have to wait for a considerable amount of time before they can get in touch with an agent. There are certain limits on the medical claims that can be made on their basic cover, for instance, only $500 claim can be made on the dental claim.
Overall: NIB has emerged as a very reputed health insurance firm in Australia and offers a wide range of products and services for the customers to choose from.
Note: Views expressed in this review are not the opinion of Insurance Pick. It is a summary of multiple reviews collected from community-review websites posted by consumers. Please read our Disclaimer for more information.